Hallo @220hotwheels ,

I have another suggestion for you. Download the free software ‘Driver Booster’. This allows you to check whether all the drivers on your computer are up to date and, if necessary, update them immediately. This may not solve your problem, but it could possibly help. Users generally pay little attention to the drivers on their computers.

Kind regards

streit_ross

vor einer Stunde schrieb 220hotwheels:

Yes I do use Wifi on my mobile phone

Please disable your Wifi temporarilly on your phone and check the forum speed again.

48 minutes ago, Neo said:

Please disable your Wifi temporarilly on your phone and check the forum speed again.

I have done as you suggested. logging into the forum still took circa 18 seconds. I checked my internet speeds and download was 103mbps, upload was 96mbps.

1 hour ago, streit_ross said:

Hallo @220hotwheels ,

I have another suggestion for you. Download the free software ‘Driver Booster’. This allows you to check whether all the drivers on your computer are up to date and, if necessary, update them immediately. This may not solve your problem, but it could possibly help. Users generally pay little attention to the drivers on their computers.

Kind regards

streit_ross

Hi

Thanks for that. Having downloaded the program I ran it and it found 16 drivers to be out of date. They are now sorted but unfortunately it hasn't solved my basic issue. If all else fails then I will perhaps have to do a factory reset on my router.

Kind regards

Peter

1 hour ago, streit_ross said:

Hallo @220hotwheels ,

I have another suggestion for you. Download the free software ‘Driver Booster’. This allows you to check whether all the drivers on your computer are up to date and, if necessary, update them immediately. This may not solve your problem, but it could possibly help. Users generally pay little attention to the drivers on their computers.

Kind regards

streit_ross

Hi @Neo

After some extensive testing the conclusion would seem to suggest that for some unexplained reason I am having difficulty, as a general rule, but not all of the time, in connecting to the MBS server. I have listed a few example below. As far as my computers go nothing untoward has been found, they work perfectly with no issue other than with MBS. My internet provider has checked all their systems and they are working as expected delivering 104 download and 102 upload speeds. I have checked the router with nothing untoward showing there. I have spoken directly to Netgear who have agreed to send me their latest Orbi, with 3 satellite's, router to test, this should arrive by the 8th October so I will see if that makes any difference. At the moment I am reluctant to increase my internet speed from 100mbps to 500mbps as I would have penalties to pay to my present provider.

So to a few examples of the issues.

1. As I have mentioned I completely uninstalled V9 and all components and then reinstalled it. I imported one layout from my backup drive. Loading the layout took 35 seconds. Each time thereafter it loads in around 8 seconds.

2. If I receive an email from a member it can take upto 18 seconds to log into the forum via Gmail in order to read and reply to said message.

3. If I am on a layout and move to browsing community on line, this too can take upto 18 seconds before I am actually connected.

4. When I come to make my backups to your server this can either be instant or take upto 12 seconds to connect.

5. Trying to extract models from the catalogue is the most time consuming and there is no definite pattern to this. For example if I click on the online catalogue button this moves me instantly to the next folder, if I then select Motor Vehicles, this too with either load immediately or it will take upto 18 seconds to load. Moving on from that if I then select cars and them the limo button the models might load immediately or they will take many seconds to load with some models taking even longer. No model can be selected until all of the models have been populated. This happens with all folders selected.

None of these issues were present a week ago. I have run antivirus checks on everything and no viruses appear. My conclusion is one of total confusion. The MBS program on my old laptop runs perfectly away from my home with only 50mbps or 800mbps and a less than a top of the range graphics card but all other programs have no issues at my home. I'll see if the new router system makes any difference, my current one is 4 years old, but Netgear are sceptical.

I will let you know the outcome.

Kind regards

Peter

On 10/4/2025 at 3:59 PM, 220hotwheels said:

Hi @Neo

After some extensive testing the conclusion would seem to suggest that for some unexplained reason I am having difficulty, as a general rule, but not all of the time, in connecting to the MBS server. I have listed a few example below. As far as my computers go nothing untoward has been found, they work perfectly with no issue other than with MBS. My internet provider has checked all their systems and they are working as expected delivering 104 download and 102 upload speeds. I have checked the router with nothing untoward showing there. I have spoken directly to Netgear who have agreed to send me their latest Orbi, with 3 satellite's, router to test, this should arrive by the 8th October so I will see if that makes any difference. At the moment I am reluctant to increase my internet speed from 100mbps to 500mbps as I would have penalties to pay to my present provider.

So to a few examples of the issues.

1. As I have mentioned I completely uninstalled V9 and all components and then reinstalled it. I imported one layout from my backup drive. Loading the layout took 35 seconds. Each time thereafter it loads in around 8 seconds.

2. If I receive an email from a member it can take upto 18 seconds to log into the forum via Gmail in order to read and reply to said message.

3. If I am on a layout and move to browsing community on line, this too can take upto 18 seconds before I am actually connected.

4. When I come to make my backups to your server this can either be instant or take upto 12 seconds to connect.

5. Trying to extract models from the catalogue is the most time consuming and there is no definite pattern to this. For example if I click on the online catalogue button this moves me instantly to the next folder, if I then select Motor Vehicles, this too with either load immediately or it will take upto 18 seconds to load. Moving on from that if I then select cars and them the limo button the models might load immediately or they will take many seconds to load with some models taking even longer. No model can be selected until all of the models have been populated. This happens with all folders selected.

None of these issues were present a week ago. I have run antivirus checks on everything and no viruses appear. My conclusion is one of total confusion. The MBS program on my old laptop runs perfectly away from my home with only 50mbps or 800mbps and a less than a top of the range graphics card but all other programs have no issues at my home. I'll see if the new router system makes any difference, my current one is 4 years old, but Netgear are sceptical.

I will let you know the outcome.

Kind regards

Peter

Hi @Neo

As promised I said I would let you know the outcome with the new Orbi mesh router. It is now fully connected and there is certainly an improvement in the internet speed. Loading items from the catalogue that have already been opened have so far been almost instantaneous. Any that have not as yet been opened do take a while to populate but the issue connecting to the forum, for example, still takes circa 18 seconds. So Netgear were right when they advised that it might not solve my problems entirely but I feel it has provided me with a better connection and so I have agreed to keep the new router and satellites. Once again I have checked my internet speeds and they remain constant at 104mbps download and 102mbps upload. I have no issues with the actual program, it runs perfectly and on layouts of 4500kb to 5800kb my frame rate is between 32fps and 50fps. The issue still persist, but not all the time, in connecting to the MBS server. It really is a strange issue which may or may not only be resolved when I apply a faster internet speed. For now all I can do is monitor and hope for an improvement.

Kind regards

Peter

On 10/8/2025 at 1:24 PM, 220hotwheels said:

Hi @Neo

As promised I said I would let you know the outcome with the new Orbi mesh router. It is now fully connected and there is certainly an improvement in the internet speed. Loading items from the catalogue that have already been opened have so far been almost instantaneous. Any that have not as yet been opened do take a while to populate but the issue connecting to the forum, for example, still takes circa 18 seconds. So Netgear were right when they advised that it might not solve my problems entirely but I feel it has provided me with a better connection and so I have agreed to keep the new router and satellites. Once again I have checked my internet speeds and they remain constant at 104mbps download and 102mbps upload. I have no issues with the actual program, it runs perfectly and on layouts of 4500kb to 5800kb my frame rate is between 32fps and 50fps. The issue still persist, but not all the time, in connecting to the MBS server. It really is a strange issue which may or may not only be resolved when I apply a faster internet speed. For now all I can do is monitor and hope for an improvement.

Kind regards

Peter

@Neo

I continue my investigation into the delays experienced at various places within the MBS program. My internet speed has now been increased to 300mbps download and upload. The new Orbi router is working very well. There are however still issues with the program. I did find in my system display graphics an entry for MBS but it was for version 8.5. I have since removed this and replaced it with V9's exe file. This does seem to have made a difference when loading items from the catalogue. However there is still an unacceptable delay when getting onto the forum from the program. Click on the browse the community online at the bottom of the screen and then the forum button and both can take between 18 and 25 seconds for each element. My I.T. guy is still looking into various aspects on my PC and laptop but thus far has found nothing out of the ordinary.

One aspect that I would greatly appreciate you clarifying, if you don't mind, is the process by which items pulled from the catalogue into a layout are subsequently stored. I am aware of the file "catalog" in the MBS directory and have thus far assumed that these items are stored in that folder, but that does not explain why on occasions the catalogue will open quickly and on other occasions it needs to populate them all first. In much the same vein when a layout is stored in a folder on my computer why does it takes so long to load, at times. As a layman I am drawn to conclude that there must be a conflict somewhere but so far I have been unable to find one.

I look forward to your comments on this matter in due course.

Kind regards

Peter

Hi @Neo

Good evening Neo and all of my fellow members who may have been following the tale of my difficulty running my MBS program.

It has been somewhat of a long road but without a doubt a brilliant learning curve. I now know more about my compouter than I ever thought possible and yes the issue is fully resolved.

This has come about in 2 ways. Firstly the the help from my friends at Netgear in San Jose who, after sending me the new router, suggested that I should look very carefully at the wireless channels that were set on my router and select the channels that were used the least for my location. Secondly the guys at Dell and Intel who, after checking my system sent me updated graphics drivers.

After completing all of this and rebooting my computer I have to say that it is now lightening fast with folders from the catalogue opening almost faster than ever before.

I hope no one else experiences the issues that I did but if you ever do then clearly take your time to check everything and don't be afraid to seek help form the big boys!!!

Happy constructing.

Pete

Thank you very much for your feedback, and I'm glad you were able to solve your network problems.